User Agreement

01   Who we are and this agreement

These proposed terms cover the Monu (怪伴) mobile app and its website, operated by REALM DATA LIMITED (“we”, “us”). Contact us at support@yumiecho.com. Our registered address and country of incorporation remain to be confirmed. The planned initial distribution market is the United States.

This version is a review draft, not an effective agreement. Before release, we will publish an effective date and present the final terms for acceptance in the App. Reading this page does not constitute consent to send personal information to an AI provider. The Privacy Policy separately explains data processing.

02   Adults only: 18 and older

Monu is intended only for people aged 18 or older. If you are under 18, do not create an account or use the App. Parental permission does not override this age requirement. You must also have the legal capacity to enter into this agreement.

Provide accurate eligibility information. The minimum age is a service requirement; an app store age rating is a separate classification. Age checks and the store audience settings must be aligned with this requirement before release.

03   What Monu provides

Monu offers AI conversations with fictional monster companions, a collection of 20 companions, local conversation history, and memories derived from conversations. Voice input is recorded and transcribed on the device; transcribed text is used for AI replies. Companion replies in the current version are text.

Companions are software characters, not people. The current development versions do not provide Monu cloud synchronization, a remote account backup service, or spoken monster replies. Features depend on the installed version, network availability, and third-party services. Store buttons on this website are currently disabled; they do not indicate availability for download.

04   Sign-in and local account data

The current App uses Google sign-in. Keep your device and Google account secure, use only an account you are entitled to use, and tell us if you suspect unauthorized access. We do not ask for your Google password.

Profiles, chats, recordings, memories, and companion progress are separated by account on the device. Signing out ends the active local session but keeps that local data. Returning with the same account on the same device can restore access to retained data; signing in on another device does not provide Monu cloud recovery. System backups are separate and are not a guaranteed recovery service.

05   AI limitations and personal safety

AI responses and generated memories can be inaccurate, incomplete, inappropriate, or misleading. They may not be unique and are not independently verified. Review outputs before relying on or sharing them. Do not rely on Monu for medical, mental-health, legal, financial, or other professional advice, diagnosis, or treatment.

Monu is not an emergency or crisis service and does not guarantee human monitoring, detection of danger, or contact with emergency services. In immediate danger in the United States, call 911. For suicide or emotional crisis support in the United States, call or text 988. Seek qualified human support when needed.

AI features send selected text and context to DeepSeek as explained in the Privacy Policy. Microphone permission is separate from permission for AI processing. The release must provide the relevant disclosure and consent before transmitting personal information.

06   Responsible use

Do not use Monu to exploit or endanger children; threaten, harass, or abuse others; facilitate violence, self-harm, fraud, or illegal activity; infringe intellectual property or privacy; or create or distribute unlawful sexual or other prohibited content.

Do not submit someone else’s private information without authority, impersonate others, bypass safeguards, steal credentials, disrupt the service, or attempt unauthorized access. These restrictions do not limit security research or other activities protected by applicable law. Report harmful output to support@yumiecho.com with only the context needed to investigate; a verified in-app reporting flow is still a release prerequisite.

07   Your content and our intellectual property

You retain the rights you have in your input, including messages and recordings. You grant REALM DATA LIMITED a limited, non-exclusive permission to process that content as needed to deliver the requested service, including the disclosed AI processing, safety checks, and conversation memories. This is not a transfer of ownership or a blanket permission to use private chats in advertising.

Monu’s branding, character art, interface, and other original materials belong to their respective rights holders. You may use the App for personal, lawful purposes, subject to these terms and any applicable store license. Mandatory legal exceptions remain available.

We do not guarantee that AI outputs qualify for copyright, are exclusive to you, or are free of third-party rights. Check your intended use before publishing or commercially relying on outputs. No promise about the AI provider’s model-training practices is made until the applicable API arrangements have been verified.

08   Prices, purchases, and store terms

No purchase or subscription flow is enabled in the reviewed development versions or on this website. These terms do not authorize a charge, recurring subscription, or automatic renewal. Future paid features would require clear pricing, applicable billing terms, and any required consent before purchase.

If you later obtain Monu from an app store, the store’s applicable download, payment, refund, and license terms also apply. Availability, refunds, and statutory rights are governed by the relevant terms and law. For an App Store release, Apple’s standard license applies where applicable unless a valid custom license is provided; this draft is not submitted as a custom Apple EULA.

09   Deleting information and ending use

You may stop using Monu at any time. Current controls can clear a companion’s chat and associated local information. Removing a memory from its list does not necessarily erase source messages or all topic metadata. Signing out, clearing a chat, deleting the App, and deleting an account are different actions; see the Privacy Policy for their limits.

To request account or personal-data deletion, contact support@yumiecho.com. A complete in-app account deletion flow and a verified support handling process remain release prerequisites. This draft does not represent them as already implemented. Deleting Monu data does not delete your Google account or automatically erase information previously processed by an AI provider.

Where necessary and legally permitted, access may be limited to address security threats, serious misuse, or legal requirements. Any limitation should be proportionate, and notice and an opportunity to challenge it should be provided where feasible. Contact support@yumiecho.com about a disputed restriction.

10   Availability and responsibility

We aim to provide a usable service, but cannot guarantee uninterrupted operation, error-free AI output, or recovery of locally lost information. Device failure, removal of app data, third-party outages, and software changes may affect availability. These limitations do not exclude responsibilities that applicable law places on us.

Nothing in these terms waives non-waivable consumer or privacy rights, excludes liability for fraud or willful misconduct, or excludes liability that cannot lawfully be limited. No blanket release, mandatory indemnity, or arbitrary damages cap is imposed by this draft.

11   Questions and disputes

Please contact support@yumiecho.com so we can try to resolve a concern. You retain any right to contact a regulator or bring a claim in a competent court. This draft does not impose mandatory arbitration, a class-action waiver, or a foreign forum.

The operator’s registered address, any governing-law clause, and jurisdiction-specific provisions require confirmation before the final agreement is issued. Choosing the United States as the distribution market does not by itself select a particular state’s law or displace mandatory protections where they apply.

12   Updates, language, and contact

Before materially changing the agreement, we will provide appropriate notice and obtain renewed acceptance where required. Material changes to personal-data processing require the separate notices and permissions required by law. Do not treat a revised webpage alone as permission for a new use of your information.

English is the default language; a Simplified Chinese version is provided for accessibility. Both versions are intended to have the same meaning. Translation discrepancies should be reported to support@yumiecho.com and do not reduce mandatory rights.

Operator: REALM DATA LIMITED. Service, privacy, complaints, and deletion contact: support@yumiecho.com. Registered address, country of incorporation, production website domain, and effective date: pending confirmation.

Contact support & privacy: support@yumiecho.com